Terms of Service

Welcome to ELLUXE. These Terms of Service govern your use of our website, and the purchase of any products from our online store. By accessing or using our Site, you agree to be bound by these Terms.

Use of Our Website

By using our Site, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction). You agree to use the Site only for lawful purposes and not to engage in any fraudulent, abusive, or harmful activity.

We reserve the right to refuse service to anyone, for any reason, at any time.

Products and Orders

All products on our Site are subject to availability. We reserve the right to:

  • Limit quantities of any product.
  • Discontinue or update products at any time.
  • Refuse or cancel any order if fraud or unauthorized activity is suspected.

We make every effort to display product colours and details accurately, but we cannot guarantee that your device’s display will perfectly reflect the actual product.

Pricing and Payment

All prices are listed in GBP and include taxes where applicable.
We reserve the right to change prices at any time without prior notice.

Payments are processed securely through Shopify Payments or approved third-party payment providers. By submitting payment information, you confirm that you are authorized to use the chosen payment method.

Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy. We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.

Returns and Refunds

Please refer to our Returns & Exchanges Policy and Refund Policy for details on how we handle returns, exchanges, and refunds.

Accuracy of Information

We strive to ensure all information on our Site is accurate, complete, and current. However, occasional errors in pricing, descriptions, or availability may occur. We reserve the right to correct these errors and update information at any time without notice.

Intellectual Property

All content on this Site — including text, images, logos, and designs — is the property of ELLUXE and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any part of the Site without our written permission.

Limitation of Liability

To the fullest extent permitted by law, ELLUXE shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of, without regard to its conflict of law principles.

Changes to Terms

We may update or modify these Terms at any time. Updates will be posted on this page, and your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

For questions about these Terms, please contact us.